Raleigh, NC · Since 2008
Heating, cooling, and plumbing — done the way it ought to be done.
Family-owned in Raleigh since 2008. Proudly serving 3,200+ Triangle homes.
What we do
Three trades. One Raleigh shop.
Cooling
AC repair, tune-ups, replacement
Learn more →Heating
Furnaces, heat pumps, mini-splits
Learn more →Plumbing
Drains, water heaters, leaks, fixtures
Learn more →Same-day appointments most weekdays. After-hours? Leave a message — we'll be in touch.
Why Cardinal
A family business, built one neighbor at a time.
Marco and Karen started Cardinal in 2008 with one used Ford Transit and a phone book. Seventeen years later we've grown to six trucks, fourteen teammates, and thousands of Triangle homeowners who've called us back year after year.
We've grown because we don't do what the big shops do:
You'll see the same faces.
The tech who fixed your AC two summers ago is probably the one we'll send back.
Karen knows your house.
If you've called before, she remembers.
No high-pressure sales.
If a $200 repair will hold, we'll tell you.
No subcontractors. Ever.
Every Cardinal van has a Cardinal employee in it.
No call center.
When you dial Cardinal, you reach Raleigh.
The family
A real family business.
Marco and Karen Gutierrez started Cardinal in 2008 out of a two-bay garage on Capital Boulevard. Today it's still Marco on the schedule, Karen on the books, and a team that's been with us long enough to be family:
- M
Marco
Owner, master HVAC technician, still on the truck most weeks
- K
Karen
Office manager and the voice you'll likely hear when you call
- D
Dre
Install lead (and Karen's brother) - been here 9 years
- E
Eli
Lead service tech - been here 11 years
- M
Marco Jr.
Summer apprentice, learning the trade the way his dad did
That's how Cardinal works. That's how it's always worked.
17
years serving the Triangle
14
Cardinal teammates
6
trucks
3,200+
Triangle homes served
4.8★
across 340+ reviews

Marco Gutierrez, owner - at the Capital Boulevard shop.
Meet the owner
This is Marco.
Marco Gutierrez started Cardinal Comfort Co. in 2008 with one used Ford Transit and a rented two-bay garage on Capital Boulevard. Seventeen years later, he's still on the truck most weeks - and still the guy who'll pick up the phone if Karen's away from her desk.
Master HVAC tech. NATE-certified. Raleigh native. Father of one summer apprentice.
What neighbors say
From folks across the Triangle.
"Marco came out same day for a busted condenser, gave me a fair quote, didn't try to sell me a new system. That's rare."
"I've called Cardinal four times over the last six years and Karen always remembers me. That alone is worth it."
"Cardinal replaced our entire system last June and the install crew was the most professional I've worked with in 20 years of homeownership."
Need service today?
Call (919) 555-0148 or book online. We'll get you on the schedule.
